Random Tactical Timer Support

We're here to help with any issues or questions about the app.

Contact Us

Email: iganapolsky@gmail.com

We typically respond within 24 hours.

Frequently Asked Questions

How does the random timer work?

Set a minimum and maximum time range. The timer will fire at a random moment within that window, forcing you to react to an unpredictable stimulus rather than anticipating a countdown.

What does Pro include?

Pro unlocks extended timer ranges (up to 60 minutes), AI voice callouts with 31 tactical cues, elapsed-time announcements, loop mode with round limits, and the full sound library.

How do I restore my purchase?

Open the app, go to the Pro upgrade screen, and tap "Restore purchase." Your previous purchase will be restored automatically.

The timer stops when I leave the app. Why?

On iOS, the timer uses background notifications to alert you. On Android, a foreground service keeps the timer running. Make sure notifications are enabled for the app in your device settings.

How do I cancel my subscription?

Subscriptions are managed through your device's app store. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play Store > Subscriptions.

Can I get a refund?

Refunds are handled by Apple (iOS) or Google (Android) through their respective app stores. Contact Apple Support or Google Play Support for refund requests.

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